How it all started
Many years ago, I was asked if would mind ‘having a go’ at updating a website. This was the first step in me building my unique blend of skills, in strategic leadership and hands-on delivery. I have been at the coal-face, trying to make the best of an old CMS which is no longer supporter, trying to maintain good quality and consistent content across multiple channels and I have also led significant investment programmes to support big fundraising ambitions.
Make Technology Work for Your Mission
If your systems, processes or digital channels are holding your organisation back, I can help. With 20 years experience delivering digital transformation for charities and non-profits, I provide practical, independent support to improve supporter experiences, streamline operations and maximise the value of your technology investment.
Digital Strategy & Transformation
My experience in charity leadership means I’m able to supporting charities and non-profits to use technology more effectively to achieve their goals. Combining strategic thinking with hands-on delivery, I support organisations through digital transformation projects, CRM implementations, website redevelopment, process improvement and data-driven decision making.
CRM, Data & Supporter Experience
I specialise in helping charities improve supporter experiences through better systems, processes and insight. From requirements gathering and procurement to implementation, data migration and training, I’ve led CRM, fundraising platform and website projects that enable organisations to work more efficiently, strengthen supporter relationships and maximise return on investment.
Proven Charity Sector Experience
Having led digital, data and supporter experience teams for national and international organisations, I bring extensive experience in stakeholder management, project delivery and team development. My work has included CRM and data strategy, website redesigns, digital fundraising growth, marketing automation, reporting and compliance, helping organisations turn complex challenges into practical solutions that deliver lasting impact.